ARGUS Software Support Community

Support community

Getting started


If you have an active software subscription with our ARGUS, Reonomy, Altus Data Studio or StratoDem Analytics software solutions, simply follow these steps:


  1. Create your user account

  2. Activate your account via email

  3. Log into the support community


Please note you must have an active software subscription in order to access these resources within the support community portal. If you do not have an active software subscription and want to re-establish support, please contact us.

Browse the support community

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Knowledge articles

Find a solution to your problem with access to more than 6,000 knowledge base articles.

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Email support

Receive email support from our dedicated team on a new or existing support case.

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Live chat

Troubleshoot your software issues immediately. Chat live with an support representative.

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Product guides

Read user guides, browse release notes, and more with our product documentation.

Contact our support team


Please note our team’s regional standard hours of operation, excluding all public holidays.

Canada and United States

Monday to Friday

7:30 am - 6:00 pm (GMT -6)

+1 888 692 7487

Australia

Monday to Friday

9:00 am - 5:30 pm (GMT +11)

+61 2 9262 1332

France

Monday to Friday

9:30 am - 6:00 pm (GMT +1)

+33 1 76 00 70 46

Middle East and Africa

Monday to Friday

9:30 am - 5:30 pm (GMT +4)

+971 4433 2116

Singapore

Monday to Friday

9:30 am - 5:30 pm (GMT +8)

+65 6411 2288

United Kingdom

Monday to Friday

8:30 am - 5:30 pm (GMT)

+44 0 20 3551 6700